In accordance with the provisions of the General European Data Protection Regulation of April 2016 (RGPD), Organic Law 3/2018, of December 5th, regarding the Protection of Personal Data and guarantee of digital rights (LOPDGDD), and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), we inform you that BiiWheel Holding SL, owner of this website (hereafter BiiWheel Holding), maintains a commitment to strictly comply with current legislation on the processing of personal data and information security in order to guarantee its users that the collection and processing of the data provided is carried out with full security guarantees. Before contacting BiiWheel Holding and supplying any personal data, you must read this “Privacy Policy” and accept it by checking the box established in the respective BiiWheel Holding registration forms or through the equivalent procedure established, if applicable.

Our Privacy Policy affects both the personal information you provide us, as well as all the data you provide us when accessing any of the services available on the web.


BiiWheel Holding as the owner of the domain “” informs users of its website about its Personal Data Protection Policy so that they can freely and voluntarily determine whether they wish to provide BiiWheel Holding with the personal data that they may be required or that may be obtained on the occasion of the services and functionalities that we make available to you.

I. How do we obtain your personal data?

We collect your personal data on different occasions:

  • Through the Web Form called “Contact Us”.
  • Through the “Billing Details” Form.
  • By means of the telephone number (+34) 607.766.299.
  • By email:
  • Through the sending of commercial communications by email.

II. What information can we obtain about you? (Right to information)

You will be asked for the following personal information: Name and Email, in order to contact and give answers to users who request information and / or estimates regarding the products we offer in our online catalog, via telephone and / or via email.

The following personal data will be collected: Name and Surname, Address, Postal Code, Town, Province, Telephone and Email, in order to issue the invoice for the purchase of our products via email, as well as for sending said products to the address that you indicate us.

So that the information we collect is always up-to-date and does not contain errors, we ask our clients to notify us, as soon as possible, of the modifications and rectifications of their personal data.

III. How do you give us your consent for the data processing?

It will be understood that the user accepts the conditions established in this “Privacy Policy” and gives his express, unequivocal and informed consent to the processing of his personal data by the owner of the website in accordance with the provisions of the RGPD, if he clicks the “SEND” button found on the data contribution forms. All the personal data detailed in section II, as well as any other data provided by users that may be obtained by filling in the forms hosted on the Web, will be processed by BiiWheel Holding, which is stated in its corresponding activity log, who will be responsible and recipient of the information.

The personal data collected from our users is stored by BiiWheel Holding, who guarantees the appropriate technical and organizational measures to prevent the integrity and security of the personal information provided. The data collected is adequate, relevant and not excessive in relation to the scope, purposes and specific, explicit and legitimate services detailed in this privacy policy and collected on the website

IV. How do we keep your data protected?

To ensure the protection and maintain the security, integrity and availability of your data, we use various security measures.

Although it is not possible to guarantee absolute protection against intrusions in the transmission of data through the internet or from a web, both we and our subcontractors dedicate the maximum efforts to maintain the physical, electronic and procedural protection measures with which to guarantee protection of your data in accordance with the applicable legal requirements in this matter. The measures we use include the following:

limiting access to your data only to those people who should know about it in response to the tasks they perform;
as a general rule transfer the collected data in encrypted format;
store the most sensitive data (such as credit card data) only in encrypted format;
install perimeter protection systems for computer infrastructures (“firewalls”) to prevent unauthorized access, for example “hackers”, and
regularly monitor access to computer systems to detect and stop any misuse of personal data.

In those cases in which we have provided you (or you have chosen) a password that allows you to access certain parts of our website or any other portal, application or service under our control, you are responsible for keeping it secret and complying with all other security procedures that we notify you. You will not be able to share your password with anyone.

V. How long do we keep your data?

Your personal data will be kept for the time necessary to fulfill the purpose for which it was collected. If your data is used for various purposes that require us to keep it for different periods, we will apply the longest retention period.

In any case, we limit access to your data only to those people who need to use it for the performance of their functions.

Our data retention periods are based on business needs, so in relation to those personal data that are no longer necessary, access to them will be limited to compliance with strictly legal obligations or they will be destroyed safely.

Purposes related to the execution of a contract: regarding the use of your information for the management of any contractual obligation that we have with you, we will keep this data during the term of the contract and for the following ten years, in the latter period of time, said data will remain blocked, and may only be used to attend to possible subsequent queries or claims.

Purposes related to compliance with legal and regulatory obligations: certain information must be kept during the periods required by the specific regulations that may be applicable (tax, commercial, money laundering, etc.). During this period of time, said data will remain blocked, and may only be used in order to attend to possible subsequent queries or claims.

SAW. With whom can we share your data and how do we protect it?

BiiWheel Holding does not transfer your data to third parties except in cases where there is a legal obligation, nor does it carry out international transfer thereof.

VII. Privacy Control.

The user will have control over their data and will be able to access and change them at any time. Similarly, you can request the cancellation of the use of your personal data at the following email:

Once the relationship with BiiWheel Holding has ended, that is, when the user unsubscribes from the service, all their personal data will be automatically deleted, which will remain blocked in order to comply with the legal obligations in accordance with the provisions of Section V.

VIII. How can you exercise the rights of access, rectification, deletion, limitation, portability of data and opposition to the processing of Personal Data?

Users of the BiiWheel Holding website may exercise the rights detailed above recognized by the RGPD at any time and free of charge, by dialing the number (+34) 607,766,299, by means of a communication addressed to BiiWheel Holding with CIF number ES B- 65226565 to the email:, Reference: Protection of Personal Data. Likewise, we remind you of the possibility of filing a claim with the Spanish Agency for the Protection of Personal Data for the processing of your personal data carried out by BiiWheel Holding.

BiiWheel Holding will not use personal data for a purpose other than that stated in Section II, and will keep the information provided as confidential as possible. Likewise, in compliance with the provisions of the LSSICE in the cases of sending commercial communications via email, BiiWheel Holding will include an email address ( where users may exercise their rights of access, limitation, at any time. rectification or opposition, to unsubscribe at any time, and consequently not receive any type of information or communication.

BiiWheel Holding cares about guaranteeing the security and confidentiality of your data. Therefore, we inform you that we have implemented technical and organizational measures in accordance with the “Principle of integrity and confidentiality” provided for in article 5.1.f) and the provisions of article 32 of the RGPD, which guarantee adequate security of the personal data including protection against unauthorized or illegal treatment, and / or that prevent its alteration, loss, destruction or accidental damage, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment.

We remind you that you have the right to request:

  • more details about the use we make of your information,
  • a copy of the information you have provided us,
  • correct inaccuracies in the information we maintain,
  • delete information for whose use we no longer have a legal basis,
  • revoke your consent to the processing of your data for these purposes, in cases where the processing of the data is conditioned on consent, as well as for any direct marketing communication, to
    oppose any processing of your data -including profiling- that takes legitimate interest as a legal basis, unless our reasons for carrying out this treatment outweigh any possible harm to your
  • data protection rights,
  • restrict the way in which we use your data while a claim is being investigated.

Your exercise of these rights is subject to certain exceptions for reasons of general interest (for example, the prevention or detection of crimes) and for our own interests (for example, maintaining the confidentiality of legal advice). If you exercise any of these rights, we will verify that you are really empowered to do so, we will respond to you within a month or within the maximum period provided for in Spanish regulations, if this is less.

If you are not satisfied with the way we use your information or with our response to the exercise of any of these rights, you can file a claim with the Spanish Agency for Data Protection (

IX. Legal Bases for the Processing of Personal Data

The use of your data in the conditions described above is allowed by European and Spanish data protection regulations in accordance with the following legal bases:

  • You have expressed your consent (it has been presented to you a consent form for you to authorize the processing of your data for certain purposes; you can revoke the consent given at any time);
  • The processing of your data is necessary for the management and maintenance of the relationship with BiiWheel Holding;
  • The processing of your data is necessary to comply with our legal obligations;
  • We use your data to achieve a legitimate interest and our reasons for doing so outweigh the possible damages to your rights to the protection of your data;

There may be purposes that are permitted under other legal bases; In such cases, we will do our best to identify the legal basis in question and notify you as soon as possible as soon as we become aware of its existence.

X. Use of Cookies

A cookie is a text file that a web server can save on the hard drive of a computer to store information about the user, and can only be read by the website that sent it to the computer. As well as any data storage and retrieval device in terminal equipment of the recipients. The web portal, uses cookies to access information related to the users of the website, whose details and information on the use of cookies, clearly and completely, are developed in our “Cookies Policy” , in compliance with the provisions of article 22.2 of the LSSICE, as amended by Royal Decree-Law 13/2012, of March 30, which transposes Directive 2002/58 / EC on the processing of data into the Spanish legal system personal data and the protection of privacy in the electronic communications sector.

XI. Links

This privacy policy only applies to the website ( It is not guaranteed in the accesses through links to this site, nor to the links from this site with other websites.

XII. Modification

BiiWheel Holding may modify this policy to adapt it to new legislation or jurisprudence as well as future good practices. In such cases, BiiWheel Holding will announce on this page the changes introduced with reasonable anticipation of their implementation, and will inform users of the updates or modifications of this privacy policy.